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Terms of Service

Last updated: October 2026

1. Acceptance of Terms

By accessing or using Wire by KOVA ("Wire", "the platform", "the service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access or use the platform. We reserve the right to update these terms at any time. If a change materially affects paid subscriptions, we will give notice in the app or by email before it takes effect. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

2. Description of Service

Wire is an information platform that provides market news alerts, market briefs, market intelligence, and macro analysis to its members on two desks, Futures and Stocks. Alerts are delivered on the web dashboard and, if you turn them on, through push notifications and the other channels we support, such as Discord. The platform is intended for informational and educational purposes only. Access to Wire requires an active subscription or complimentary access as determined by KOVA (Sections 4 to 7).

Wire does not place, route, or manage trades for you, and no orders are placed in member accounts. A Wire subscription does not include auto-trading, order execution, or a connection to your brokerage account. Only the features described for the plan when you subscribe are part of your subscription, and we may add, change, or remove features over time.

3. Eligibility

You must be at least 18 years of age to use this platform. By using Wire, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into these terms. Access to the platform is restricted to verified members only.

4. Subscriptions and Billing

Plan and price. Wire offers one paid plan, WIRE Alerts, for $49.99 per month in U.S. dollars. It opens both the Futures and Stocks desks and includes the market briefs. The price, and any discount or free trial that applies to you, are the ones shown at checkout. If tax applies to your subscription, it is shown at checkout.

Payment processing. Payments are processed by our third-party payment processor. Checkout accepts cards only, and your card is taken when you subscribe, including when your subscription starts with a free trial. By subscribing, you authorize us, through the processor, to charge your card each month until you cancel. We do not store your full card details. Your bank may charge foreign transaction or currency conversion fees, which are your responsibility.

Free trials. There is no free trial by default. A free trial is available only when a partner's offer includes one (Section 6), only on an account's first subscription, and only as shown at checkout. A trial converts to a paid subscription automatically when it ends, and your card is charged then, unless you cancel before the trial ends. Each card can be used for one free trial: if the card you subscribe with has already had a Wire trial, the trial ends at once and your first payment is charged when you subscribe.

Automatic renewal. Your subscription renews automatically at the end of each monthly billing period, and your card is charged the price then in effect for your subscription, until you cancel. When a discount ends, renewals are charged at the full monthly price.

Failed payments. If a renewal payment fails, our payment processor retries it, and you can update your card in Manage billing at any time. If your subscription has already been paid at least once (a charge of more than $0), you keep access for 7 days after the failed payment while it is retried. Otherwise, for example when the first payment after a free trial fails, access is paused as soon as the payment fails. After those 7 days, access is paused until a payment goes through, and it returns when one does. If the last retry fails, your subscription is cancelled.

Price changes. We may change subscription prices. We will give you reasonable advance notice of a price increase, and it takes effect at the start of your next billing period after the notice. If you do not want to pay the new price, you can cancel before it takes effect.

5. Cancellation and Refunds

How to cancel. You can cancel at any time: open your Account page and, under Plan & billing, select Manage billing. If you cannot reach Manage billing, contact us (Section 19) and we will cancel for you.

What happens when you cancel. Cancelling stops future renewals. It takes effect at the end of your current billing period, or at the end of your free trial if you are in one: you keep access until then, and you will not be charged again. After that, access to paid features ends. If a renewal payment has already failed when you cancel, your subscription is cancelled at once instead: that payment is not tried again, and access to paid features ends then.

Deleting your account. Deleting your account stops your billing first. When you schedule a deletion, an active subscription or free trial is set not to renew, a subscription with an overdue payment is cancelled at once so that payment is not retried, and any checkout page you left open is closed so it can no longer be paid. If we cannot stop your billing, the deletion is not scheduled. Your account is deleted at least 48 hours later, and your access ends then (or sooner, if your subscription was cancelled at once), even if your billing period would have run longer. The current period is not refunded. If you cancel the deletion before your account is deleted, your subscription stays set to end: you can turn its renewal back on in Manage billing, or subscribe again if it was cancelled.

Refunds. All payments are non-refundable, except as Section 15 provides. We do not provide refunds or credits for partial billing periods, unused time, periods in which you did not use the service, or delayed or missed alerts, except where required by applicable law. If we choose to make an exception in a particular case, that does not oblige us to make one again.

Charges in error. If you believe you were charged in error, contact us and we will review it. If you dispute a charge with your bank or card issuer instead, we may suspend your access while the dispute is open.

6. Discount and Partner Codes

We and our partners, including trading communities we work with, may offer codes and referral links. A discount code, partner code, or partner link gives only what checkout shows when you subscribe, such as a free trial, a percentage off for a set number of months, or both, and nothing else. A promotional code that gives free access is covered by Section 7.

A partner's offer is for a new customer's first subscription only. Your account can be tied to one partner only: the first partner whose code or link is applied to it. Only one discount can apply to a subscription: discounts cannot be combined, and a partner's discount takes the place of any other discount code you have. Codes cannot be applied to past payments, have no cash value, and may expire or be withdrawn at any time. When a discount ends, your subscription renews at the full price then in effect.

Partners may earn a commission on what the members they refer pay. Partners are independent of KOVA. They do not speak for Wire, and what they say or publish is their own, not Wire content. What a partner can see about the members it refers is described in our Privacy Policy.

7. Complimentary Access

Some accounts have free access to Wire. Accounts created before 6:00 p.m. ET on October 16, 2026 keep WIRE Alerts free as early members, and we may also give free access through a promotional code or at our discretion. Complimentary access is a courtesy, not a paid subscription. It is personal to your account, cannot be transferred, has no fixed term, and carries no refund or credit. We may change, limit, or end complimentary access at any time. Where practical, we will give notice in the app, by email, or on our Discord server before it ends. If it ends, you can keep using Wire by subscribing.

8. Not Financial Advice

All content provided through Wire, including alerts, is for informational and educational purposes only. Alerts are general and impersonal: the same alert is published to every member of a desk, and no alert is tailored to your financial situation, objectives, or holdings. Nothing on this platform constitutes financial advice, investment advice, or a recommendation to buy, sell, or hold any security, futures contract, or other instrument. You are solely responsible for your own trading and investment decisions. You acknowledge that you have read and agree to our separate Legal Disclaimer regarding the non-advisory nature of this service.

9. Timeliness and Accuracy of Alerts

Markets move quickly, and Wire depends on news sources, automated systems, and third-party delivery services, including push notification providers, Discord, and your own device and network. We do not guarantee that any alert will be timely, accurate, complete, or delivered at all. An alert may arrive after the market has already moved, may be wrong, or may never be sent, and Wire may miss news entirely. Any delivery times we describe are typical or past results, not commitments. Service interruptions, delays, or missed alerts do not entitle you to a refund or credit.

10. AI Disclosure

Wire uses artificial intelligence and automated systems to read, classify, and summarize news and market data, and to generate the alerts, signals, confidence scores, and analysis shown on the platform. In the interest of transparency and consistent with U.S. Federal Trade Commission guidance on the use of AI, you acknowledge and agree that:

  • Content on the platform is generated or assisted by automated AI models, not produced or reviewed by licensed human financial advisors.
  • AI systems can be wrong. They may misclassify a headline or produce inaccurate, incomplete, delayed, out-of-context, or fabricated ("hallucinated") output. All outputs are probabilistic estimates, not statements of fact.
  • Any confidence scores, accuracy figures, win rates, or performance results reflect past, estimated, or modeled outcomes only and are not promises or guarantees of future results.
  • You are responsible for independently verifying any information before acting on it, and should never rely solely on an automated output.

11. Prohibited Conduct

You agree not to:

  • Share, redistribute, or resell any content or signals from Wire to third parties
  • Screenshot, copy, or distribute platform content publicly
  • Attempt to reverse engineer, scrape, or access the platform through automated means
  • Use the platform for any unlawful purpose
  • Share your account credentials with any other person
  • Impersonate any person or entity
  • Use a discount code you are not eligible for, or open multiple accounts to obtain discounts, free trials, or free access

12. Intellectual Property

All content on Wire, including but not limited to signals, analysis, design, text, and graphics, is the property of KOVA and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this platform without express written permission from KOVA.

13. Limitation of Liability

To the fullest extent permitted by applicable law, KOVA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or financial losses arising out of or in connection with your use of the platform. Our total liability to you for any claim arising from use of Wire shall not exceed the amount paid by you for access to the service in the three months preceding the claim.

14. Disclaimer of Warranties

Wire is provided "as is" and "as available" without warranties of any kind, either express or implied. KOVA does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or timeliness of any content provided on the platform.

15. Termination

KOVA reserves the right to suspend or terminate your access to Wire at any time, with or without notice, for any reason including violation of these terms. Upon termination, your right to access the platform ceases immediately. If we suspend or terminate your access because you violated these terms, you are not entitled to a refund. If we discontinue Wire, or end your paid subscription for any other reason, we will refund the unused part of your current paid billing period.

16. Translations

We may provide Wire, including alerts and these terms, in languages other than English, such as Spanish. Some translations, including translated alerts, are produced automatically by machine for your convenience and may contain errors. If a translation differs from the English version, the English version controls.

17. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these terms shall be resolved as set out in Section 18 (Dispute Resolution and Arbitration) below.

18. Dispute Resolution and Arbitration

Any dispute that cannot be resolved informally shall be settled by binding arbitration rather than in court, under the following standard ICC arbitration clause:

"All disputes arising out of or in connection with the present contract shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules."

19. Contact

If you have any questions about these Terms of Service, including billing, cancellation, or refunds, please contact us through our official Discord server or the contact information provided on our website.

By accessing and using Wire, you acknowledge that you have read, understood, and agree to these Terms of Service in their entirety.